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Q Why we need a Portable power station ?
A
A portable power station is designedtobe like a backup generator, but it is more smaller quieter and easier to use. It is an ideal solution to power all your essential devices and appliances for home backup or during a trip, outdoor camping such as an cellphone ,laptop , TV, electric grill, coffee maker, refrigerator, and more.
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Q What's the life time for a power station?
A Newsmy Power Station is made by LFP EV-CLASS battery with 3000 cycle times ,designed to reliably power your devices everyday for about 5-10 years.
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Q How should we store and maintain the power station ?
A 1. To preserve the battery lifespan, recharge it to 100% after every use.
2. Turn on Power Saving Mode and turn off all the buttons on power station.
3. We recommend recharging it 100% every month.
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Q Can this portable power station charged by solar panels?
A Yes , our power station with outdoor features . Any (12V-28V) solar charger with a DC 7909 male connector can recharge our power station and it will automatically adapt the current for safe and reliable charging.
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Q Does your products has warranty ? How long is the warranty ?
A We provide 12monthes warranty and lifetime after-sale services for all of our Newsmy products .
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Q Can we customize the product ? What’s the MOQ ?
A Yes , of course ! With 26years in overseas business , Newsmy could provide OEM/ODM services and our sales team are familiar with OEM/ODM process . Our OEM MOQ is 1000pcs .
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Q How can I get a sample？
A Samples takes 3-5 days delivery after payment from EU &US warehouse ;Mass production normally takes 35-45 days.
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Q What is the delivery time for samples and mass production? Delivery Term?
A Sample: 5-7 days express delivery after payment; OEM/ODM sample need detail discussion; OEM/ODM order need 30 to 45 days.
